Privacy Policy
Effective Date: July 9, 2026
Collab Contractors ("we", "our", or "us") is committed to protecting your privacy and safeguarding the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit our website, contact us, or use our services.
Our privacy practices are intended to comply with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
1. Information We CollectDepending on how you interact with us, we may collect information including:
- Name
- Email address
- Telephone number
- Property address
- Project details
- Budget and project preferences
- Files, photos, or documents you choose to provide
- Appointment requests
- Communications you send to us
- Technical information such as browser type, IP address, pages visited, referring website, and device information collected through website analytics.
2. How We Use Your InformationWe collect personal information to:
- Respond to inquiries
- Prepare feasibility studies, estimates, and proposals
- Schedule consultations
- Deliver requested services
- Communicate regarding your project
- Improve our website and customer experience
- Analyze website performance
- Send requested information
- Follow up regarding estimates or consultations
- Comply with legal and regulatory obligations
3. Website Forms and Pricing GuideWhen you complete a contact form, consultation request, questionnaire, or our interactive Pricing Guide, the information you submit is used solely to evaluate your project, prepare pricing information, and communicate with you regarding your inquiry.
Submitting information through these tools does not create a contractual relationship.
4. Cookies and AnalyticsOur website may use cookies and similar technologies to improve functionality, understand how visitors use our website, and improve overall performance.
These technologies may include services such as Google Analytics or similar website analytics tools.
You may disable cookies through your browser settings, although some website features may not function as intended.
5. Third-Party Service ProvidersTo operate our business efficiently, we use trusted third-party service providers to assist with functions such as:
- Customer relationship management (CRM)
- Website hosting
- Appointment scheduling
- Email communications
- Website analytics
- Cloud data storage
6. ConsentBy providing your personal information, you consent to our collection, use, and disclosure of that information as described in this Privacy Policy, unless otherwise required or permitted by law.
You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice.
7. Disclosure of InformationWe do not sell, rent, or trade your personal information.
We may disclose information only:
- With your consent
- To trusted service providers acting on our behalf
- To professional advisors where appropriate
- To comply with legal obligations
- To protect our legal rights or the safety of others
8. Data RetentionPersonal information is retained only as long as reasonably necessary to fulfill the purposes for which it was collected, to meet legal obligations, resolve disputes, or enforce agreements.
When information is no longer required, it is securely deleted or destroyed where practical.
9. Protecting Your InformationWe take reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction.
While no method of electronic transmission or storage can be guaranteed to be completely secure, we continually strive to protect the information entrusted to us.
10. Accuracy of InformationWe make reasonable efforts to ensure personal information remains accurate, complete, and current.
If you believe any information we hold is incorrect, please contact us so we can update our records.
11. Access to Your InformationSubject to applicable law, you may request access to the personal information we hold about you or request corrections if information is inaccurate or incomplete.
Requests may require verification of identity before information is released.
12. External LinksOur website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external websites and encourage you to review their privacy policies before providing personal information.
13. Changes to This PolicyWe may update this Privacy Policy from time to time to reflect changes in our business practices, technology, or legal requirements.
The current version will always be available on our website with the updated effective date.
14. Contact UsIf you have questions about this Privacy Policy, wish to access or update your personal information, or have concerns regarding our privacy practices, please contact:
Collab Contractors
Phone: (226) 243 4598
Email: [email protected]
